Welcome to the website of Malayoram Herita Villa (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

When you visit our website, we may collect certain information including:

Personal Information

• Name
• Email address
• Phone number
• Booking details (check-in and check-out dates, number of guests, preferences)

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited on our website
• Date and time of visits

This information helps us improve our services and respond to your inquiries.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to inquiries and booking requests
• To manage reservations and provide hospitality services
• To improve our website and guest experience
• To communicate important updates related to bookings
• To comply with legal obligations

3. Cookies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies are small files stored on your device that help the website function properly.

You can disable cookies through your browser settings if you prefer not to allow them.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share information when necessary with:

• Booking platforms or payment processors (if applicable)
• Government authorities when required by law
• Service providers who help operate our website

5. Data Security

We take reasonable precautions to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites such as travel platforms or social media. We are not responsible for the privacy practices of these external websites.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for data usage

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Malayoram Heritage Villa
Machiplavu, Adimali, Idukki District, Kerala 685561
Email: malayoramheritagevilla@gmail.com
Phone: +91 9446975446, +91 9902411585

By using our website, you agree to the terms outlined in this Privacy Policy.